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Application Engineer Leak Detection

Department: US Sales
Location: East Syracuse, NY

Company Overview

INFICON is a growing, global, leading provider of innovative technologies that enhances productivity and quality in sophisticated industrial processes. The products provided by INFICON are world-class instruments for gas analysis, measurement, and control and are vital to manufacturers and end-users. INFICON is headquartered in Switzerland and has world-class manufacturing facilities in Europe, the United States and China with subsidiaries located throughout the world.  This position will be located at INFICON's U.S. headquarters in East Syracuse, NY.  For more detailed information about INFICON, please visit our website at www.inficon.com.

Job Description:

Work in a team environment to provide Application Engineering Support for Leak Detection in all markets.

This position will be based in Syracuse, NY or Midwest with a focus on Central and Eastern USA Customers.

This is an exciting new position for someone who is interested in learning our products and applications and developing the skills to become a world class Applications Engineer for the Market Leading Tracer Gas Leak Detection Company.

To be successful you must be able to:

  • Commit to and complete the applications 16-24 week training program AND/OR demonstrate equivalent technical level.
  • Commit to learning and understanding leak detection machine design, including sensitivity, measurement certainty, cycle time, sequence of events, capital cost, return on investment (ROI), vacuum physics, atmospheric testing physics, tooling, PLC and Digital Communication.
  • Learn the INFICON SAP system and research processes as needed to support customers and KAMs and contribute to the Customer Relationship Management system (CRM)
  • Develop and present Technical Training Programs
  • Provide technical and applications support with limited guidance by supervisor.
  • Provide INFICON Key Account Managers and management with feedback on products, accounts, and competitive trends as observed while carrying out the position standard job functions.
  • Under minimal supervision and using judgment and discretion interface with our internal and external customers and make recommendations concerning Applications. Inside INFICON contribute to improving our position in the market via product line revisions.
  • Act as a role model by responding and assisting all customers in a positive and supportive manner.
  • Maintain INFICONís ISO 9001 registration by keeping procedures and policies up-to-date, recommending   improvements as appropriate, and maintaining an awareness of pertinent procedures in all departments.
  • Must be willing to travel approximately 50% of the time.
  • Perform other duties as assigned.

In addition you will need the following skills and education:

  • A Bachelorís of Science degree in Engineering, Chemistry, Physics, or equivalent technical area:
  • Strong People Skills and Adaptability to focus on excellence in customer satisfaction
  • High level of Ownership, Accountability and commitment to goal setting and achievement
  • Instrument and/or Production Engineering experience is requested.
  • Must have computer experience MS Office with strong excel and PowerPoint skills.

COMPENSATION & BENEFITS: 

Compensation will be commensurate with experience including a competitive base salary, bonus opportunity, competitive benefits package, and relocation assistance.

INFICON, is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected  characteristic.    A notice describing Federal equal employment opportunity laws is available here and here to reaffirm this commitment.  

INFICON is also committed to providing reasonable accommodations to applicants with physical and/or mental disabilities.  If you are interested in applying for an employment opportunity at INFICON and require special assistance or an accommodation during the application process, please contact Human Resources at 315-434-1100.  Determination on requests for reasonable accommodations are made on a case-by-case basis.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION 

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